IJLTEMAS International Journal of Latest Technology in Engineering, Management & Applied Science (IJLTEMAS) IJLTEMAS 2278-2540 IJLTEMAS 62 10.51583/IJLTEMAS.2026.150700057 Public Governance The Influence of Conflict Resolution on Job Commitment of Non- Teaching Staff in Public Universities in Southwest, Nigeria Taiwo Oluwasola Ibidapo, Department of Educational Foundations and Management, Bamidele Olumilua University of Education, Science and Technology, Ikere - Ekiti. Nigeria O.V Kehinde Dada Dr. Department of Counseling Technology, Bamidele Olumilua University of Education, Science and Technology, Ikere – Ekiti Nigeria 15 7 693 701 27 05 2026 01 06 2026 11 08 2026 Conflict resolution Commitment Management Non - teaching staff. Abstract

The study examined the influence of conflict resolution on job commitment of non-teaching staff in Nigerian public universities. A descriptive survey research design was used in the study. Six universities were used. The sample consisted of 80 non- teaching staff. Conflict resolution questionnaire (C.R.Q) were used to obtained data for the study. The study showed that non -commitment of staff manifests by inadequate to adopts creative thinking in resolving conflict, non-inviting the parties involve in resolving conflict, inability in ensuring resolution among his staff, inability to invites other stakeholders and inability to takes consensus decision in resolving conflict. The study also revealed that the level of job commitment of non- teaching staff in public Universities in southwest, Nigeria was high and non-teaching staff showed high affective commitment when their contributions were acknowledged by management in term of conflict resolution. It was recommended that University management should develop more effective conflict resolution mechanisms, such as mediation teams and grievance hotlines, because conflict resolution showed no significant relationship with commitment (r = 0.029, p > .05) thus, indicating a need for improvement.

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