INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue I, January 2025

www.ijltemas.in Page 242

VanGO: Alaminos to Dagupan Van Scheduling, Queuing, and

Booking System for the Convenience of Commuters

Kaila D. Batan, Jomari S. Ferrer, Mark Leslie D. Melendez, Daniela Joana D. Quintos, Rowena A. Rellesiva

Information Technology, Pangasinan State University, Alaminos City Campus

route optimization, and reliable scheduling algorithms. Through interviews, observations, and literature review, insights were

gathered into the commuting experience and operational challenges along the specified route. A purposive sampling method was

employed to select respondents, resulting in a total of 50 participants including commuters and van drivers/dispatchers. The

system's acceptance level will be evaluated using a Likert Scale survey questionnaire, and statistical analysis will be conducted to

validate usability and performance. By addressing the inefficiencies in van scheduling, queuing, and booking processes, this study

contributes to the improvement of transportation systems and enhances commuter satisfaction along the Alaminos to Dagupan

route.

Keywords – van scheduling, queuing, booking system. commuter experience

I. Introduction

Throughout human history transportation systems have continuously evolved while maintaining their origins from human-led

alongside tiny commodities after following this established protocol.

Urban infrastructure depends heavily on public transportation because it provides efficient mobility for residents throughout the

city. The system faces substantial issues regarding schedule organization as well as wait time management and passenger ease of

travel. The rare combination of heavy commuter flow along with inconsistent journey demand makes these transportation

problems reach their peak along the Alaminos to Dagupan route. The VanGo system addresses current scheduling booking and

queuing challenges with modern technological approaches to provide superior passenger convenience in transportation. This

study examines VanGo's developmental journey as it looks at its ability to affect public transportation user satisfaction and

operational efficiency.

Long delays coupled with unpredictable van schedules regularly make travelers less comfortable when using transportation.

Current approaches to both scheduling and booking van services prove inefficient resulting in annoyed customers and wasted

notification systems. The system developers optimized the application interface to accommodate a broad spectrum of users who

represent different experience levels with technology. Through booking capabilities the system enhances the travel experience

and collects important travel data enabling better scheduling algorithm refinement Service delivery and user satisfaction benefit

from digital solutions according to modern transportation management trends.

VanGo's deployment will bring wider societal benefits to urban transportation combined with environmental sustainability goals.

The transportation system operated through vans delivers efficiency improvements that decrease congestion and reduce

environmental impact from emissions. A well-designed public transportation network stands essential for creating sustainable

urban centers because it helps people make train each other instead of driving personal cars.

The move toward shared vehicle usage instead of private cars reduces road traffic volume and creates lower environmental

effects. This work assesses both technical aspects of VanGo and evaluates its potential advantages for urban planning alongside

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue I, January 2025

www.ijltemas.in Page 243

Objectives of the Study

The main objective of the study is to design and develop a van scheduling, queuing, and booking system for commuters in

Alaminos to Dagupan. Specifically, the study aims to achieve the following objectives:

II. Methodology

The proposed system development utilizes Rapid Application Development (RAD) to combine descriptive and developmental

approaches as the research framework. Surveys and interviews will serve descriptive research to obtain user feedback for system

effectiveness evaluations. The RAD methodology, chosen for its fast project turnaround and emphasis on user involvement,

method of the mobile application follows an adapted RAD model as shown in Fig. 1.

Research activities took place at HIAT Terminal where researchers studied operator and commuter difficulties on the Alaminos to

Dagupan route. We gathered primary data by interviewing terminal staff Mr. Jackie Ferrer Banlaoi together with Mr. Alvin

Regines Damasen in their roles as drivers and dispatchers. Through their input the research team obtained significant details

concerning operational obstacles and passenger interactions. Observational data collection took place during site visits to provide

first-hand observation of how vans operate as well as how commuters experience the system along with observing overall system

dynamics. Secondary data concerning transport issues was acquired from academic studies and economic reports along with

literature reviews about van scheduling systems and queuing order and booking procedures within the Philippines. This additional

26

1

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue I, January 2025

www.ijltemas.in Page 244

1

2

30

establish design prototypes which start from documented requirements through the use of Figma design software along

A survey questionnaire measured system acceptance and enhancement levels through a measurement scale designed based on

Stanley Stevens' work. Statistical evaluation of the collected responses confirmed the system's usability through analysis methods.

Scale

5

4

3

2

1

Statistical methods processed data from the Likert Scale survey which enabled meaningful conclusion-drawing along with

statistical significance discovery and broad populationreinterpretation. Research on contemporary systems supporting van

scheduling and queuing and booking operations uncovered effective practices and existing transportation analyses in the same

region helped VanGO development ensure proper support for route users and operators between Alaminos and Dagupan. A

combination of Java programming with Visual Studio Code enabled the development team to create scheduling algorithms and

categories which included technology infrastructure alongside user experience together with scheduling algorithms as well as

external environmental conditions specifically including weather and traffic conditions that had an effect on system performance.

Through its systematic categorization process the Fishbone Diagram clarified which possible causes needed improvement while

protecting the complete operational system for riders and drivers.

Through the integration of these methodologies, tools, and technologies, the VanGO development process ensured a

comprehensive, efficient, and user-centered solution for improving the commuting experience. By addressing key challenges in

scheduling, queuing, and booking, the system aims to optimize transportation efficiency and enhance commuter satisfaction along

the Alaminos to Dagupan route. The thoughtful design and strong development of the VanGO platform ensure that it meets the

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue I, January 2025

www.ijltemas.in Page 245

and process user submit various request such as booking, scheduling, and processing payments via this interface. The system

efficiently processes these requests and stores user inputs in the database.

Fig. 3 Alaminos to Dagupan Van Scheduling, Queuing, and Booking Three-Tier Architecture

In the Alaminos to Dagupan Van Scheduling, Queueing, and Booking system architecture, the presentation tier, the system's user-

facing interface caters to the diverse needs of commuters, drivers, and dispatchers. Commuters utilize a mobile app to book rides

and access travel information, while drivers employ a separate app for scheduling, navigation, and task management. Dispatchers

benefit from a dashboard interface for overseeing routes, scheduling, and managing drivers.

This tier encapsulates functionalities such as user registration, booking requests, and schedule management, serving as the

gateway for user interaction with the system.

The application tier serves as the engine of the system, responsible for processing user inputs, optimizing routes, and ensuring

data security. Core functionalities such as booking requests and route optimization are handled at this tier, facilitating efficient

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue I, January 2025

www.ijltemas.in Page 246

been crucial to the establishment and advancement of this research;

during the study's execution;

To the chairman and panelists of the proponent's panel, who assisted and advised the proponents in refining their system.