INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue IV, April 2025
www.ijltemas.in Page 466
Smart Decisions with Opinion Mining
Dinesh M
Vels Unversity, India
DOI : https://doi.org/10.51583/IJLTEMAS.2025.140400047
Received: 11 April 2025; Accepted: 22 April 2025; Published: 09 May 2025
Abstract: The runaway growth of web technology has resulted in an unprecedented volume of data being produced and published
on the web each day. Social networking sites such as Twitter and Facebook have turned into indispensable zones for individuals to
share thoughts, experiences, and opinions around the world. Sentiment analysis which involves the extraction and analysis of
opinion from text, is central to gauging public feeling, monitoring trends, business strategy, and customer satisfaction with regards
to unstructured and heterogeneous nature of Twitter data, most research has been conducted on how to use sentiment analysis
methods to classify opinion as positive, negative, or neutral. In this paper, sentiment analysis of social media data is investigated
based on a Twitter dataset, utilizing machine learning methods such as Long Short-Term Memory (LSTM) networks for precise
sentiment classification.
Keywords: Web technology, social networking sites, Twitter, Facebook, Sentiment analysis, Opinion extraction, public sentiment,
trend monitoring, business strategy, customer satisfaction, machine learning, long short-term memory (LSTM) networks.
I. Introduction
The internet age has revolutionized the way individuals voice opinions via blogs, forums, reviews, and social media. Millions utilize
sites such as Facebook and
Twitter to voice opinions and sway others. Social media creates huge emotional data in the form of posts, comments, and reviews,
offering businesses a chance to connect for decisions. Such as reading reviews prior to buying. The sheer amount of data requires
automation via sentiment analysis (SA). Aids to find out whether a product is pleasing, helping companies know what users like.
If targets opinions, feelings, and sentiment instead. the pure facts. With the growth of web content, SA allows the creation of
applications that examine sentiment. Companies use SA to improve marketing and user interaction. Recommendation systems
utilize SA to forecast user preference. Module description: Overall overview of Smart, Decisions with opinion mining. Collection
Python advanced data structure comprising counter, defaultdict, OrderDict and namedtupal that increases performance and
dependability in complex impressions. Maptplotib.pyplot A library used for creating static, animated and interactive plots such
as line chart, bar chart and histograms with customization option. nlkt An advanced NLP library that provides tools for
tokenization, stemming, lemmatization, stop word elimination, and part-of-speech tagging for sentiment analysis and linguistic
studies. Nltk.corpus offers access to large corpora of languages such as Brown Corpus, Guntenberg Corpus, and WorldNet that
can be helpful in text categorization and syntactic parsing. Nltk.stem Contains stemmers such as Porter and Lancaster to cut down
on words to their base form for search engines and text normalization purposes. Nltk.tokenize Divide text into words or sentence
effectively with support for different languages and types. NumPy - A core package for numerical computing. Multi-dimensional
array linear algebra and mathematical functions supported. Pandas- Data analysis and manipulation library with data frame and
series structure for statistical analysis and efficient data handling. Sklearn.metrics Offers evaluation metrics of classification,
regression, and clustering models to retrieve a machine learning performance. Sklearn.model selection Library for dataset
splitting, cross-validation and hyperparameters tuning such as train set split and GridSearchCV. TensorFlow Deep learning library
with support for neutral networks through high-level APIs such as keras and low-level computational
oprastiosns.Tensorflow.keras.preprocesig.sequence Utilities for sequence-based data in NLP such as sequence padding and
embeddings.Tensorflow.keras.preprocesig.text Functions or text preprocessing such as tokenized text to sequence conversion and
one-hot encoding. Textblob - A top-level NLP library for sentiment, part of speech, tagging, and text translation that make
complicated language processes easier.
Literature Survey
Sentiment Analysis pf Twitter Data (Asafuzzaman et al., 2020) Examines Sentient analysis methods on Twitter, such as lexicon
based and machine learning approaches [1]. Deep Sentiment Analysis Learning (Zhang et al., 2018) Focuses on deep learning
model, (CNNs and RNNs) in sentiment analysis and importance of feature, extraction, and pre-trained embeddings such as
world2Vec [2]. Comparative Study of sentiment analysis Methodologies (Hossain en al., 2019) Compares naïve Bayes, SVM,
deep learning models and concludes deep learning in superior and preprocessing increases the performances [3]. Sentiment
Classification Using Machine learning (Kumar et al., 2021) Discusses supervised and focusing hybrid methods for enhanced
accuracy [4].
Exploring Sentiment Analysis for social media (Gupta et al., 2020) Focusing on rule-based and machine methods, highlighting
the effect of linguistic features such as hashtags and emoticons [5]. Novel Deep Learning Approaches for Sentiment Analysis
INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue IV, April 2025
www.ijltemas.in Page 467
(Ramesh et al., 2022) Suggests an LSTM- based attention mechanism to enhance classification accuracy in twitter data [6]. Real-
Time Sentiment Analysis on Twitter (Nair et al., 2021) Presents a distributed computing system based on Apache Kafka and
Spark for real time sentiment Analysis [7]. Hybrid Approaches in Sentiment Analysis (Chen et al., 2019) Discusses hybrids of
machine learning and NLP methods for better classification performance [8]. Impact of Preprocessing on Sentiment Analysis (Singh
et al., 2020) Examines the impact of preprocessing methods (stemming stop-word elimination) on model accuracy [9]. Challenges
and opportunities in Social Media Sentiment Analysis (Patel et al., 2023) Points out challenges such as slang abbreviatrions, and
emojis necessitating more adaptive models [10].
II. Methodology
Sentiment analysis employs NLP to draw out opinions, attitudes, and emotions from text, speech, or databases. Also referred to as
opinion mining, it categorizes sentiments into positive, negative, or neutral. Twitter Sentiment Analysis has been researched using
binary classification via Naïve Bayes, Maximum Entropy, and SVM, with SVM usually being the best performer. Machine learning
models have been experimenting with features such as unigrams, hashtags, and the bag-of-words model. Scientists have developed
techniques to differentiate subjective and objective tweets as well as identifying emotions through WordNet. Spam, among other
challenges, has been addressed, and techniques such as stochastic gradient descent and k-nearest neighbors have been applied with
mixed success.
Algorithms
Natural Language Processing Algorithms
Natural language processing involves a range of methods for analyzing and comprehending human language. Some of the popular
algorithms used are:
Tokenization
Overview
Tokenization is the act of decomposing text into individual units referred to as tokens, which may be words, phrases, or symbols.
How It Works
The algorithm reads the text and divides it based on defined delimiter (e.g., spaces, punctuation)
Advantages
Simplifies text processing by breaking it into manageable pieces.
Disadvantages
May struggle with contractions or compound words if not properly configured.
Word Embeddings
Overview
Word embeddings are dense vector representations of words that capture semantic meaning based on their context within a corpus.
How It Works
Algorithms such as Word2Vec or Glove learn associations from large text corpora and represent words as vectors in a continuous
vector space.
Advantages
Captures semantic relationships between words (e.g., “king” – “man” + “woman” = “queen)
Disadvantages
I need large datasets for effective training.
Part-of-Speech Tagging
Overview
Part-of-speech Tagging involves assigning parts of speech (e.g., noun, Verb) to each word in a sentence.
How it Works
Algorithms employ statistical models or rule-based systems to analyze sentence structure and identify word roles.
Advantages
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Improves understanding of grammatical relationships in sentences.
Disadvantages
Might not perform well uncertain words without enough context.
Data Preprocessing Methods
Data preprocessing plays an important role in making raw data ready to be analyzed and modelled. The following are the primary
methods that usually come into the picture:
Text Cleaning
Introduction
Text Cleaning is a method of striping redundant characters, stop words, and other noise away from raw textual data.
How It Works.
Typical actions include lowercasing text, stripping off punctuation, and excluding stop words based on predefined lists.
Stemming and Lemmatization
Introduction
Reducing words into their root or base form are done using methods like stemming and lemmatization.
How It Works
Stemming: Trims off prefixes to reach a base form (e.g., “running” is reduced to run”).
Lemmatization: Applies vocabulary and morphological analysis to return the base form (e.g., “better” is reduced to “good”).
Feature Extraction
Overview
Feature Extraction converts raw data into numerical features that are acceptable for machine learning models.
How It Works
Methods such as Term Frequency Inverse Document Frequency (TF-IDF) transform text into numerical vectors by words
frequency in documents.
Data Flow Diagram
INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue IV, April 2025
www.ijltemas.in Page 469
This process of sentiment analysis begins with user input, where tweets are gathered and preprocessing. Feature extraction, after
cleaning, identifies important patterns, which are examined in sentiment analysis to make predictions about sentiments. The
outcome is then displayed through data visualization. Users give feedback, which is fed back into preprocessing to increase accuracy
and enhance future predictions.
Sentiment Analysis Architecture
The architecture of sentiment analysis operates by identifying tweets as either positive or negative through machine learning
methods. It starts with a set of positive and negative tweets, which are utilized to train a classifier. Significant words, referred to as
word features, are extracted from the tweets via a feature, are extracted from the tweets via a feature extractor, transforming textual
data into numerical features that are comprehensible by the classifier. The classifier is trained on these extracted features and
labelled tweets so that it can be taught how to differentiate between positive and negative sentiments. When a new tweet is presented,
it is subjected to the same features extraction process prior to being inspected by the trained classifier. From the extracted features,
the classifier makes a prediction of whether the sentiment of the tweets is positive or negative. This machine learning based
sentiment analysis is commonly applied for social media tracking, customer complaint analysis, and opinion extraction for insights
into people’s opinions.
Sentiment Classification System Based on Emoticons
INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue IV, April 2025
www.ijltemas.in Page 470
The figure depicts the sentiment classification process Twitter emoticons. It starts with gathering tweets via the Twitter Streaming
API 1.1, followed by a pre-processing stage in which tweets are classified according to positive and negative emotions. The
classified tweets are then utilized to create a training tweet. The training dataset is then subjected to feature extraction to make it
ready for classification. A classifier is then used to separate positive and negative sentiments. Also, a test dataset is employed
separately to test the performance of the model. This method uses emoticons as sentiment markers to classify tweets automatically
as positive or negative.
Lexicon-Based Model
The Lexicon-Based Model processes sentiment according to predefined lists of word. Preassembled and general word lists are
combined into a lexicon that is then used on tokenized document. Sentiment is scored from the words, and the polarity (positive,
negative, or neutral) is decided. The approach is commonly applied in text analysis, like reviews and social media sentiment
analysis.
Sentiment Analysis Tasks
The image illustrates the most important tasks of sentiment analysis. It begins with an opinionated document that is subjected to
subjective classification to ascertain whether or not it holds opinions. If subjective, the document is processed for object/feature
extraction to detect certain aspects, opinions holder extraction to see who held the sentiment, and sentiment classification to classify
the opinions as being positive, negative, or neutral. This area being positive, negative, or neutral. These are the processes that
analyse sentiment in texts for use in customer feedback and social media monitoring.
INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue IV, April 2025
www.ijltemas.in Page 471
Levels of Sentiment Analysis
The figure shows the various levels of sentiment analysis, which is the process of classifying the sentiment or emotion conveyed in
a text. Sentiment analysis may be carried out at more than one level, such as word-level-sentiment analysis, where the sentiment of
words is analysed; sentence-level sentiment analysis, where the overall sentiment of a sentence is analysed; document-level
sentiment analysis, where the sentiment of an entire document is assessed; and feature-based sentiment analysis, where an emphasis
is put on sentiment extraction based on aspects or features within the text. These various level assist in the deeper comprehension
of expressed emotions and opinions contained in text data, which makes sentiment analysis an essential resource in marketing,
customer opinion analysis, and social media tracking.
III. Conclusion
We effectively processed text data for sentiment positive, negative, or neutral via NLP, data preprocessing, and machine
learning. Our findings identify the importance of sentiment analysis in business, customer reviews, and social media. Accuracy in
the model relies on data quality, feature engineering, and algorithm choice. Future enhancement involves deep learning (e.g.,
BERT), bigger datasets, hyperparameter optimization, and real-time processing. This project shows the potential of sentiment
analysis in analysing emotions for data-driven decisions.
References
1. Asafuzzaman, et al.(2020). Sentiment Analysis of Twitter Data.
2. Zhang, et al. (2018). Deep Sentiment Analysis Learning.
3. Hossain, et al. (2019). Comparative study of Sentiment Analysis Methodologies.
4. Kumar, et al. (2021). Sentiment Classification Using Machine Learning.
5. Gupta, et al. (2020). Exploring Sentiment Analysis for Social Media.
6. Ramesh, et al. (2022). Novel Deep Learning Approaches for Sentiment Analysis.
7. Nair, et al. (_2021). Real-Time Sentiment Analysis on Twitter.
8. Chen, et al. (2019). Hybrid Approaches in Sentiment Analysis.
9. Singh, et al. (2020). Impact of Preprocessing on Sentiment Analysis.
10. Patel, et al. (2023). Challenges and Opportunities in Social Media Sentiment Analysis.