Cloud-Based Software System and Organizational Performance of Oil and Gas Companies in South-South, Nigeria

Today, organizations are increasingly adopting cloud-based software system to manage their workforce more efficiently. Cloud-based software system is a type of human resources management system that operate on the cloud rather than being installed on a company’s local servers. This study examined the relationship between cloud-based software systems and organizational performance. The predictor variable is cloud based software systems, and the criterion variable organizational performance was measured using productivity, operational efficiency and cost effectiveness. The study adopted the positivist philosophical paradigm and employed correlational and cross-sectional survey research designs. The population comprised ten oil companies operating in South-South states of Nigeria. Due to the manageable population size, the census sampling technique was adopted, while purposive sampling was used to select 84 managerial respondents consisting of branch HR managers, supervisors and others HR staff. Primary data were collected using structured questionnaire, while validity was confirmed by academic supervisors, reliability was confirmed using Cronbach’s Alpha coefficients above 0.70. Out of 84 questionnaire administered, 74 usable copies were retrieved and use for the analysis with the aid of SPSS version 27.0. Descriptive statistics were used for preliminary analysis, while Spearman Rank Order Correlation Coefficient and partial correlation analysis were used to test the hypotheses. Findings revealed that cloud based software system, positively and significantly enhanced organizational performance, operational efficiency, and cost effectiveness of oil and gas companies in South-South Nigeria. The study concluded that cloud based system significantly improve organizational performance. The study recommended that oil and gas companies should strengthen human resource system to improve organizational performance.

Cloud-based software, cloud computing, organizational performance, operational efficiency, cost effectiveness, organizational productivity.

1. Armbrust, M., Fox, A., Griffith, R., Joseph, A. D., Katz, R., Konwinski, A., Lee, G., Patterson, D., Rabkin, A., Stoica, I., & Zaharia, M. (2010). A view of cloud computing. Communications of the ACM, 53(4), 50–58. [Google Scholar] [Crossref]

2. Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. [Google Scholar] [Crossref]

3. Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. [Google Scholar] [Crossref]

4. Brynjolfsson, E., & Hitt, L. M. (2000). Beyond computation: Information technology, organizational transformation and business performance. Journal of Economic Perspectives, 14(4), 23–48. [Google Scholar] [Crossref]

5. Chen, X., Guo, M., & Shangguan, W. (2022). Estimating the impact of cloud computing on firm performance: An empirical investigation of listed firms. Information & Management, 59(3), 103603. [Google Scholar] [Crossref]

6. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. [Google Scholar] [Crossref]

7. Drucker, P. F. (1999). Management challenges for the 21st century. HarperBusiness. [Google Scholar] [Crossref]

8. Drummond, M. F., Sculpher, M. J., Claxton, K., Stoddart, G. L., & Torrance, G. W. (2015). Methods for the economic evaluation of health care programmes (4th ed.). Oxford University Press. [Google Scholar] [Crossref]

9. Marston, S., Li, Z., Bandyopadhyay, S., Zhang, J., & Ghalsasi, A. (2011). Cloud computing—The business perspective. Decision Support Systems, 51(1), 176–189. [Google Scholar] [Crossref]

10. Mell, P., & Grance, T. (2011). The NIST definition of cloud computing (NIST Special Publication 800-145). National Institute of Standards and Technology. [Google Scholar] [Crossref]

11. Penrose, E. T. (1959). The theory of the growth of the firm. Oxford University Press. [Google Scholar] [Crossref]

12. PeopleForce. (2026). 10 reasons why you need cloud-based HR software. PeopleForce. https://peopleforce.io/blog/10-reasons-why-you-need-cloud-based-hr-software [Google Scholar] [Crossref]

13. Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press. [Google Scholar] [Crossref]

14. Sultan, N. (2011). Reaching for the “cloud”: How SMEs can manage. International Journal of Information Management, 31(3), 272–278. [Google Scholar] [Crossref]

15. Syverson, C. (2011). What determines productivity? Journal of Economic Literature, 49(2), 326– 365. [Google Scholar] [Crossref]

16. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. [Google Scholar] [Crossref]

17. Tornatzky, L. G., & Fleischer, M. (1990). The processes of technological innovation. Lexington Books. [Google Scholar] [Crossref]

• Green Human Resource Management and Circular Economy- A Theoretical Review
• The Influence of Service Quality and Local Wisdom on Customer Loyalty in Retail Companies Mediated by Customer Relationship Management
• A Study on the Performance Evaluation of Special Economic Zone Units on the Basis of Employment Generation in Kerala
• Alternative Estimation Techniques for Mitigating Multicollinearity in Macroeconomic Models of Nigerian Economic Growth
• Sustainable and Innovative Framework: Circular Design & Economy Approach for New Product Development